January 22, 2026
T1D Exchange (T1DX) Health Equity Advancement Lab (HEAL) Meeting:
January 22, 2025, 1-2 pm ET, Zoom
Participants: Jenise Wong, Ananta Addala, Janine Sanchez, Gwendolyne Jack, Grace Nelson, Judy Grundman, Selorm Dei- Tutu, Shideh Majidi, Janine Sanchez, Ashley Butler, Claire Rainey, Nicole Rioles, Trevon Wright
Agenda:
| Time | Item | Facilitator |
| 1:00-1:05 pm
05’ |
Welcome
|
Dr. Dei-Tutu
Dr. Butler |
| 1:05-1:20 pm
15’ |
Manuscript Update | Dr. Dei-Tutu
Dr. Butler; All |
| 1:20-1:45 pm
25’ |
Emotional Impact of Clinical Encounters in T1D Abstract
|
Claire Rainey; All |
| 1:45-1:55 pm
10’ |
Current Equity projects or initiatives | All |
| 1:55-2:00 pm
5’ |
Updates and Close-Out
|
T1DX-QI staff |
Manuscript Discussion
- The group had previously discussed writing a manuscript.
- Two abstracts were submitted to ADA (survey data).
- The group will now circle back to the manuscript.
- Data Available in Abstracts
Two abstracts were submitted:
- Correlation of Minoritized Ethnicity Representation Between Patients and Staff of Diabetes Centers Involved in the T1D Exchange QI Collaborative.
- Common Barriers to Health Equity and Factors Actively Addressed to Improve Health Equity in the T1D Exchange QI Collaborative.
- Data available based on the most recent survey shows observed factors and barriers by adults and PEDs.
- Pediatric centers seem to be doing more to address some things.
Addressing Barriers
- Education on trainees.
- Partnership with community organizations.
- Working with other divisions.
- Screening for SDOHs and standardizing how it’s identified and documented.
T1D Exchange QI Equity Practices
- A similar paper was written a couple of years ago, possibly in endocrine practices.
- It may be helpful to look at that paper to frame the current data as an update or interval change.
- The previous paper may have set the foundation for the current data.
- The data from the 2024-2025 survey could be packaged in the context of the previous paper or clearly separated from it.
Demographics
- Data looks at the percentage of staff versus patients identifying as minoritized race or ethnicity.
- The disparity between minoritized patients in type 2 diabetes and staff was striking, especially in adult NPs.
- Pediatric centers may have a better correlation between staff and patient ethnicity.
Staff Diversity and Congruence
- Pediatric type 1 is likely the most congruent because those clinics tend to have more individuals from non-minoritized race ethnicities compared to adult type 2 or type 2 in general.
- Concordance may be helpful but is driven by the prevalence of non-minoritized staff and patients, especially considering the unique insurance coverage in pediatrics.
- The population of pediatric type 2 is heavily weighted towards minoritized youth, which likely influences outcomes more than staff concordance.
- Staff includes the multidisciplinary team (nurses, dietitians, etc.), but linking this to outcomes is challenging due to confounding factors like race.
- Workforce Shortage and Framing
- There is a workforce shortage crisis, especially in pediatrics, and possibly in adults as well.
- Frame the data in terms of the current workforce terrain without necessarily tying it to clinical outcomes.
- This approach can be meaningful and relevant to medical education and training.
- Use diversity reflection as part of the conversation around workforce issues.
- Future Directions and Focus
- Consider updating Ananta’s previous paper to reflect current progress.
- Describe the staffing situation in diabetes centers, highlighting gaps and potential changes over time.
- Focus on encouraging people to enter fields like dietetics and nursing, rather than solely focusing on pediatric subspecialties.
- Data may not specifically address how to get people to be pediatric subspecialists.
Collaboration and Data Analysis
- The data breaks down staff roles, which could be part of the conversation.
- Build upon the previous paper to see where things stand now, considering policy changes.
- Diversifying the workforce should include CDCESs, nurse practitioners, and all members of the medical team.
- Nicole suggested a paper for strengthening practice or hospital strategies to building and mentoring a workforce that reflects the cultural and racial population of the hospital location.
- There may be hospital community partnerships or hospital-led programs that talk about pipeline programs or training programs that intentionally reach out to the community.
- Toolkits from the health offices in Washington, Oregon, and California were better than national toolkits for diversifying workforce and health fields.
- The discussion shifts to the second abstract on the demographics of concordance.
- The workforce needs to be more diverse.
- Grace suggested that this paper talk about how far we’ve come comparing the previous paper and ends with a new question of staffing as the next steps.
- Policies are not enough if the people implementing them don’t understand the culture.
- There is data on concordance of provider or clinician and patient.
Claire’s Abstract Presentation
- Claire shared an abstract at the learning session in Atlanta, an oral presentation called “Exploring the Emotional Impact of Clinical Encounters among People living with type 1 diabetes.”
- She plans to co-present it at ADCS this summer with Christy Beatson from Barbara Davis Center Pediatrics.
- The goal is to incorporate more diverse perspectives and lived experiences, particularly across racial and cultural backgrounds.
- Claire suggests reflecting on previous panels to identify stories that could be highlighted.
- Explore whether patients might be open to being contacted for a brief interview.
Qualitative Study
- The study explored misconceptions about type 1 diabetes and how they can lead to stigma and judgment in clinical care, affecting trust and engagement.
- It aimed to show how person-centered care requires clear, respectful bidirectional communication that addresses both medical and psychosocial needs.
- Personal narratives were gathered from the T1D community, including T1D exchange question of the day respondents and T1D exchange staff living with type one.
- Inductive coding identified themes related to judgment, communication, and care experiences.
Study Results
- 53 stigma-related experiences were identified across six themes: moral judgment and negative framing, misinformed care, dismissal of lived experience, unprofessional interactions, emotional guarding, and inadequate support.
- Stigmatizing clinician attitudes negatively affect both care quality and emotional well-being.
- Empathy, respect, and active listening can reduce harm, build trust, and improve continuity of care.
- Most stories occurred in non-diabetes specialist encounters.
ADCES Education Sessions
- The sessions highlight a collaborative and participant-focused approach.
- Case studies will be used to allow participants to practice the application of concepts in a safe environment.
- Present, discuss, and debrief around three case studies from diverse experiences and backgrounds.
Call for Stories
- Claire is asking for patient stories or connections with patients for brief interviews; all stories will remain anonymous.
- Only the duration of time living with type 1 will be shared, no other identifiers.
Clarification on Clinical Encounters
- The examples heard were not just non-clinicians, but people working in endocrine spaces, such as front desk staff, educators, pharmacists, primary care, and nurse specialty areas.
- Clinical encounters in general shape the patient’s experience or perception of themselves in their care with diabetes.
Suggestions
- Consider qualitative studies that describe the experiences of minoritized individuals.
- Include a story of someone who didn’t speak English and faced issues related to language or cultural understanding.
- Claire is asking if anyone has patients who have had experiences that fit under the identified themes.
- Patients might not be open to sharing, but some may confide in their endo teams.
- Focus is on clinical encounters, narrowed down from broader social encounters for the abstract.
- Asking for patient interviews could turn the project into a clinical study requiring IRB approval and patient compensation.
Logistics and Consent
- Concern about logistics of asking patients to chat without an IRB-approved study or compensation.
- Sharing patient names and diagnoses requires consent due to protected health information.
- Suggestion to have patients reach out to Claire directly to avoid direct sharing of information.
- Ethical Considerations
- Fine line between clinical help and research; research requires consent and IRB approval.
- Need to ensure ethical and unbiased representation of patient experiences.
- Using published qualitative data is a safer approach to build meaningful vignettes without crossing boundaries.
Feedback and Suggestions
- It’s tricky because it’s a different scope than the learning session abstract.
- Consider talking to people with diabetes without research.
- Other diabetes associations with big community focuses might be a place to find people face to face.
- People should be allowed to tell their stories, but there might have to be some sort of agreement to protect people’s privacy data.
- A composite of different patients can be made to make points without using actual patient data.
- Closing the Loop
- The goal is for this to come full circle and come back to clinicians.
- Heartbreaking stories were heard of people who leave their practices.
- From the clinic side, it can be seen as a random loss to follow up.
- The hope is that this can help close the loop and empower for training and core values of treating people like people.
Manuscript Recap
- Dr. Butler, Trevon, and Dr. Dei-Tutu will come up with another outline and go back to the ideas and abstracts.
- The goal is to have a skeleton to work with by the next meeting.
- Publications shared by Dr. Addala: https://pubmed.ncbi.nlm.nih.gov/37806550/ 2022 t1dx qi health equity practices
- https://pubmed.ncbi.nlm.nih.gov/40617391/
Presentations:
2025 Survey data for Jan 2026 HEAL meeting
Claire Rainey HEAL Slides Jan 2026 (002)
Recording: https://us02web.zoom.us/rec/share/mld-vVHCcMczK5NcHP1-tu4_F6twmO9f7n2MX5wevHop9TPDJgwnRFVO2_Oid_uX.ahC_a4ZDyIKnFiQb?from=hub
Passcode: r$j.5LCA

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